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Please follow the steps listed below to ensure your return will be handled promptly and efficiently:

For a detailed view of our Return Policy, please Click Here .

The customer must inform us within 15 days of receiving their order to be eligible for an RMA. We must be notified within 2 days of receiving an order regarding damaged/missing parts or lost packages. Refund eligibility will...

Yes, we must be contacted within 15 days of receipt to request for an RMA form. Returned parts without prior authorization will not be processed. Once a return is authorized, we must receive the item(s) within 14 calendar days of...

If a returned part is not eligible for a refund, we will inform the customer immediately by email. The part in question can be returned back to the customer at their own cost. The customer is responsible for returning the part...

All controlled parts, oils/chemicals, bare engine assemblies, tools, printed materials, merchandising aids, hazmat parts, and special order parts are non-returnable. Controlled parts are those requiring the manufacturer to track...

The normal processing time is about 5 business days once the returned parts have been received at our facility. To obtain the latest update on the status of your RMA, please contact us, either through email, phone, or live chat.

Processing time for returns can take up to 5 business days once the returned parts are received. In some cases, the return process can take longer. Once the return is inspected, it generally takes the card issuer 2-3 business...

Our returns department typically takes an average of 1-2 business week(s) to thoroughly inspect and process a return. In some cases, the return may take longer to complete. If the shipping carrier confirms that we've received the...

It generally takes an average of 1-2 business weeks to complete the return and process an RMA for credit. Once the return is completed, please allow 2-3 business days for the refund to appear on your statement. A credit memo will...
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