This security measure is in place to safeguard our customers from identity theft and unauthorized transactions when ordering online. Protecting the personal privacy of our customers is the highest priority for us.
When the customer's shipping address and billing address are different, we ask the customer to add the shipping address to their bank card profile as an "alternate shipping address".
The reason we request customers to add the address on file with the card issuer is that the cardholder is the only individual who owns the authority to edit or add an "alternate shipping address" on the account.
Without this policy active, anyone who acquires a credit card number can submit an online order and have that order sent out anywhere in the United States. This security measure is active to avoid fraud. Furthermore, if an order is not verified within 3 business days, the order will be cancelled by our system.