Most Frequently Asked Questions
- 1. Are these genuine parts (OEM)?
- 2. Does FordPartsPrime.com charge sales tax?
- 3. Is the FordPartsPrime.com website secure? What security features are in place to safeguard my information?
- 4. Where can I provide a VIN to qualify for returns?
- 5. Does FordPartsPrime.com deliver to P.O. Boxes, APO or FPO addresses?
- 6. How can I check my order's status?
- 7. What should I do if I receive a damaged part, a part that I did not order, or missing a part?
- 8. Can I retrieve a voided or cancelled order?